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IBM Websphere Commerce V8.0

IBM Websphere Commerce V8.0 is Announced and its Here:

Just in case if you have missed the announcement on Oct 1st, 2015 of IBM Websphere Commerce Version 8.0. Here is the Link.
IBM WebSphere Commerce-powered stores are going to get a lot of up-gradation.
As IBM releases its WebSphere Commerce V8.0 enhancements,
  1. Merchandisers can expect a richer, easier experience for users and marketers deepen customer engagement, drive customer loyalty, increase revenues, and improve profitability with an improved business user environment.
  2. Help deliver a better customer service and support experience.
  3. Provide a software platform upgrade to the latest web application server, database, and integrated developer environment, and incorporate earlier WebSphere Commerce V7.0 feature pack capabilities.

Key things to know about IBM WebSphere Commerce V8.0:

  1. DHTML (Dynamic HTML):  In Version 8.0, the Management Center is updated to use Dynamic HTML (DHTML). With DHTML, Management Center is no longer dependent on Adobe™ Flash technology, and developers who customize the Management Center can now view their changes without first compiling their code
  2. Open Source Spring framework:  The Management Center is also updated to  open source Spring Framework.  This update makes it easier for developers to customize and embed custom tools in the Management Center.
  3. IBM Websphere Commerce for Customer Service: Version 8.0 delivers enhancements to Customer Service for WebSphere Commerce that offer a better customer service and support experience. it includes a new customer service capability that enables organizations to provide a seamless experience across digital and call center channels. The customer service representative (CSR) can utilize the same buying experience that customers use to provide assistance with site activities, for example, assist customers to manage their cart content and assist with the checkout process. As a part of the buying experience, the CSR can look up customer accounts and orders, and help customers with their account management. Note: This solution should be purchased separately.
  4. Management Center UI revamped: This is very much helpful for the business users the Management Center user interface now has a new look.
  5. For Developers: IBM WebSphere Commerce V8.0 now supports 
  6. IBM Commerce Insights: IBM intends to deliver Commerce Insights as a separately orderable, software as a service (SaaS) offering for use with WebSphere Commerce V8.0. Commerce Insights is designed to allow business users to make better, more informed decisions that deepen customer engagement, drive customer loyalty, help increase revenues, and help improve profitability. For details, refer to the Statement of general direction section.
  7. IBM WebSphere Commerce V8.0 runs on supported versions of IBM AIX®, Microsoft™ Windows™, Red Hat Enterprise Linux™, and SUSE Linux Enterprise operating systems.

Features that excite most of the IBM WCS fans:

In Particular
  1. The first one is the new customer service representative features (CSR):  WebSphere Commerce V8.0 provides new customer service enhancements with Customer Service for WebSphere Commerce that enable a customer service representative (CSR) to resolve common issues and capture orders. These new capabilities are built into the WebSphere Commerce V8.0 storefront and enable a customer service representative (CSR) to perform key tasks on behalf of a guest, registered customers, and for both B2B and B2C business models. Customer Service for WebSphere Commerce is offered for both Professional and Enterprise editions. – link
  2. Commerce’s Management Center is updated to use Dynamic HTML (DHTML) and Open Source Spring Framework: DHTML and the open source Spring Framework, is making it much easier for developers to customize tools in Commerce Management Center. The new user interface now supports Safari.
  3. The next is the long anticipated IBM Commerce Insights: Commerce Insights delivers business analytics in a single view, embedded with store pages, products, and categories. From there, merchandisers can easily spot which products are selling well (or not), and take direct and immediate action (like editing product information right from the Insights screen). IBM intends to deliver Commerce Insights in 2015, as a separately orderable, software as a service (SaaS) offering that can be used with your on premises or on cloud deployment of IBM WebSphere Commerce V8.0. – link
Guys stay tuned !!!  Will be sharing all of the great features associated with  IBM WCS v8.0
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